The Total Economic Impact™ Spotlight Of ServiceNow ITSM And Fujitsu For Manufacturing

Digital transformation is at the forefront for many organizations, accelerating the pace of change and responsiveness to customer and business needs. The COVID-19 pandemic has forced organizations, especially those in the manufacturing industry, to act smarter and be more agile and responsive when delivering services. As a result, modernized IT service management (ITSM) is necessary to manage IT architectures and continually deliver at an acceptable service level.

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