Automation through digital transformation

The pandemic is an impetus driving the digital revolution of all businesses today. Consumer demands are changing fast and companies need to match them and beyond. Automating various touchpoints across the customer service journey is helping manage the high volumes of interactions effectively. So what’s in store for 2022? Learn about the trends in the conversational AI space that you should watch out for this year in this eBook.

This report talks about the following key trends:

Sophisticated omnichannel CX chatbots
Voice going hyper-local
Total Experience (TX)

All information that you supply is protected by our Privacy Policy. In order to provide you with this free service, we may share your business information with companies whose content you choose to view on this website. By submitting your information you agree to our Terms of Use. Third party cookies may be placed, to serve more relevant ads when you browse the web. You can learn more about those ads here.