Learnings From Siemens Gamesa’s Global Digital Transformation Journey Market forces drive demand for digital transformation owing to changing customer attitudes. Governments mandate it, based on regulation. Mergers and acquisitions often stipulate it. It’s an opportunity no one wants to miss. But enterprises struggle to traverse this path due to the long-drawn journey and uncertainties along the way. This is where I believe there is potential for a comprehensive cloud services and solutions portfolio like Infosys Cobalt to help enterprises navigate their digital transformation successfully.

The Finnish Post Reinvents Itself With New Technologies Including Robotic Process Automation The Finnish Postal Service, known locally as the Posti Group, is one of the oldest companies in Finland. A few years ago, Posti realized the traditional postal and letter business was declining rapidly while parcel volumes were increasing. To remain competitive, Posti Group needed to fundamentally change the way it operated, replacing legacy systems and processes, moving to the cloud, incorporating artificial intelligence and machine learning. What ensued was a full-scale digital transformation across all facets of the business. This article will focus on two exciting initiatives, robotic process automation (RPA) and gamification.

The Belgium Post Delivers Packages and On Digital Transformation Postal companies worldwide are struggling with a similar set of challenges to be competitive. The traditional letter business has declined, and the parcel business has increased. But the parcel business is lower margin with competition from DHL, FedEx, UPS, and Amazon. The Belgium Post Group, known as bpost group, delivers mail and parcels in Belgium and wants to be a leading player in ecommerce logistics across Europe. To offer differentiation, bpost needed to establish an omnichannel experience that connected the physical and the digital world for increasingly tech-savvy customers, providing a seamless experience whether the customer is online from a mobile device, laptop, or brick-and-mortar store.

Kmart Australia Migrates Its Transaction Systems to AWS There is a large and very successful retail chain in Australia called “Kmart”, and despite having the same name and similar branding, it’s utterly unrelated to Kmart in the United States. Kmart in the United States is closing stores while 10,000 miles away in Australia, the other Kmart (and yes, it’s actually an Australian owned and run retailer) is thriving. After researching the company, I believe a contributing factor to Kmart’s success has been its investment in digital transformation which is at the very heart of its operations. Their focus – being a customer led, digitally enabled retailer.